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@RejoinEU

Yes, the services has been by no means consumer centred in the past, but has been able to (often) be the site of good multi-party actions against wrongdoing... but as you say, even if it was better 9than it will now likely be) at hosting attempts to protect consumers' interests, at best it was neutral & at least not working against them when it arbitrated.... now, that seem likely to be less the case as Reeves puts it under pressure to prioritise 'growth' (which is a nonsense here)