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Emeritus Prof Christopher May

Around 17% of the UK's population have used deferred and/or facilities in the last 12 months.

We know that firms are targeting the vulnerable (including those on waiting lists), and there is a growing issue of the penalty payments & aggressive recovery strategies used by providers.

But having committed to 'act swiftly' in Feb 2021, & the still have yet to propose any regulatory action(s) or try to get them into law.

Why might that be?